Handling the Q&A

B2 · Upper-intermediate1 hr 4 minBusiness EnglishLesson 4 of 5 · Outline

Aims

Answer the question you were actually asked, buy yourself a moment when you need one, say 'I don't know' well, and stay calm when the room turns

The lesson, stage by stage

  1. Warm up5 min

    Warm-up: Let's Talk About Difficult Questions

    4 warm-up questions

  1. Reading10 min

    Reading: The Five Minutes That Decide It

    Read a 483-word text about The Five Minutes That Decide It

  2. Vocabulary8 min

    Vocabulary: Question-Handling Language

    10 items

  3. Practice7 min

    Practice: The Question and the Right Move

    Matching exercise, 7 items

  4. Practice7 min

    Practice: Complete the Answers

    Gap-fill exercise, 10 items

  5. Practice7 min

    Practice: Build the Response

    Word-ordering exercise, 8 items

  6. Dialogue10 min

    Dialogue: Facing the Room

    Role-play: The question session immediately after your fifteen-minute talk to the regional finance managers. (4 lines)

  7. Discussion10 min

    Discussion: Let's Discuss

    5 discussion questions

Open the full lesson

The remaining 7 stages of this lesson, with the procedure, the examples and the exercises, are included with Starter, along with the interactive version you can teach from. Lesson 1 of this course is free: the full plan is on this site, and a free account opens it in the interactive player.

Target vocabulary

In a Tuton account these words become your student's vocabulary deck, so they come back in practice between lessons.

to paraphraseto buy timea follow-up questiona loaded questionto sidestepto defuseto acknowledgeto concedeto get back to someoneoff the top of my head

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