How can we help?

Email [email protected] from any device and a real person will get back to you. Include your account email and a short description of what you need help with — screenshots are welcome. We typically reply within one business day.

On the login page, choose "Forgot password" and enter your account email. We'll send a secure reset link. If you signed up with Google or Apple, use that same button to sign back in — there's no separate password to reset.

Open a scheduled lesson from your dashboard and select "Join" to enter the Tuton Classroom, where you get video, collaborative notes, an AI teaching assistant, and one-click vocabulary tagging. Students join the same lesson from their own portal.

Sign in at tuton.io in any web browser and open Settings, then Billing, to view your plan, update payment details, change tier, or cancel. Your access continues until the end of the paid period.

Yes — new tutors get 14 days of full access with no credit card required. You can run real lessons during the trial and decide afterward whether to subscribe.

You can request account deletion at any time from tuton.io/account-deletion or by emailing [email protected]. We'll permanently remove your account and associated data in line with our Privacy Policy.

Email [email protected] with a description of what happened and, if possible, a screenshot or screen recording and the device you were using. Feature requests are always welcome — tell us what would make your teaching easier.