KPIs & Performance Metrics

B2 · Upper-intermediate1 hr 6 minBusiness EnglishLesson 4 of 8 · Outline

Aims

Goal: report your team's KPI results to leadership — headline score first, own the missed target with its driver, and recommend what happens to the targets next.

The lesson, stage by stage

  1. Warm up5 min

    Warm-up: Reporting the scorecard

    2 warm-up questions

  1. Reading10 min

    Reading: What leadership is judging

    Read a 145-word text about What leadership is judging

  2. Vocabulary8 min

    Vocabulary: KPI & Metrics Vocabulary

    7 items

  3. Framework6 min

    Framework: The Scorecard Report

    The Scorecard Report, 4 steps

  4. Reading10 min

    Reading: Three model reports

    Read a 342-word text about Three model reports

  5. Practice7 min

    Practice: KPI Discussion Phrases

    Gap-fill exercise, 5 items

  6. Dialogue10 min

    Dialogue: Quarterly Performance Review

    Role-play: You're presenting your team's KPI performance to the leadership team during a quarterly review. (3 lines)

  7. Discussion10 min

    Discussion: Your mission: report your quarter

    3 discussion questions

Open the full lesson

The remaining 7 stages of this lesson, with the procedure, the examples and the exercises, are included with Starter, along with the interactive version you can teach from. Lesson 1 of this course is free: the full plan is on this site, and a free account opens it in the interactive player.

Target vocabulary

In a Tuton account these words become your student's vocabulary deck, so they come back in practice between lessons.

KPI (Key Performance Indicator)targetbenchmarkdashboardthresholdyear-on-yearbaseline

This plan comes from the Financial English & Reporting course in the Tuton library. Browse all free lesson plans.