Delivering Bad News
Aims
Goal: deliver any setback in four moves — facts first, honest cause, a concrete response plan, realistic confidence — so bad news builds trust instead of spending it.
The lesson, stage by stage
- Warm up5 min
Warm-up: Bad news, delivered well
2 warm-up questions
- Reading10 min
Reading: Delivering Bad News
Read a 257-word text about Delivering Bad News
- Vocabulary8 min
Vocabulary: Delivering Bad News Vocabulary
8 items
- Reading10 min
Reading: The hardest conversation, handled whole
Read a 290-word text about The hardest conversation, handled whole
- Practice7 min
Practice: Practice: Bad News Communication
Word-ordering exercise, 5 items
- Practice7 min
Practice: Transparent or spin?
Matching exercise, 6 items
- Dialogue10 min
Dialogue: Role Play: Breaking Bad News
Role-play: You need to tell your lead investor about a major setback: your CTO and co-founder is leaving the company. You're having the conversation in person. (4 lines)
- Discussion10 min
Discussion: Your setback, delivered live
3 discussion questions
Open the full lesson
The remaining 7 stages of this lesson, with the procedure, the examples and the exercises, are included with Starter, along with the interactive version you can teach from. Lesson 1 of this course is free: the full plan is on this site, and a free account opens it in the interactive player.
Target vocabulary
In a Tuton account these words become your student's vocabulary deck, so they come back in practice between lessons.
This plan comes from the Investor Updates course in the Tuton library. Browse all free lesson plans.