Handling Q&A

B1 · Intermediate48 minConversation SkillsLesson 5 of 8 · Outline

Aims

Goal: take any question — even hostile ones — with the Bridge Technique: acknowledge, bridge, deliver your message.

The lesson, stage by stage

  1. Warm up5 min

    Warm-up: The question you didn't expect

    2 warm-up questions

  1. Reading10 min

    Reading: Staying Cool Under Pressure

    Read a 210-word text about Staying Cool Under Pressure

  2. Framework6 min

    Framework: The Bridge Technique

    Bridge Technique, 3 steps

  3. Practice7 min

    Practice: Q&A Response Vocabulary

    Gap-fill exercise, 5 items

  4. Dialogue10 min

    Dialogue: Handling Tricky Questions After a Presentation

    Role-play: You've just finished presenting a proposal for a new marketing strategy to your leadership team. Now it's Q&A time. Use the Bridge Technique to handle each question professionally and confidently. (4 lines)

  5. Discussion10 min

    Discussion: Your mission: bridge every question

    5 discussion questions

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This plan comes from the Presenting & Public Speaking course in the Tuton library. Browse all free lesson plans.