Giving Constructive Feedback
Aims
Goal: deliver difficult feedback with SBI — camera-recordable facts, unseen impact, a forward question — and survive the defensive response without retreating or attacking.
The lesson, stage by stage
- Warm up5 min
Warm-up: Say the hard thing well
2 warm-up questions
- Reading10 min
Reading: The Art of Helpful Criticism
Read a 310-word text about The Art of Helpful Criticism
- Vocabulary8 min
Vocabulary: Constructive Feedback Vocabulary
8 items
- Framework6 min
Framework: The SBI Model
The SBI Model, 3 steps
- Reading10 min
Reading: Three model feedback moments
Read a 357-word text about Three model feedback moments
- Practice7 min
Practice: Practice: feedback vocabulary
Gap-fill exercise, 6 items
- Practice7 min
Practice: Upgrade the criticism
Matching exercise, 6 items
- Dialogue10 min
Dialogue: Practice: Giving Constructive Feedback
Role-play: You need to give feedback to a team member who has been missing deadlines and affecting the team's progress. (4 lines)
- Discussion10 min
Discussion: Your mission: the deadline conversation
3 discussion questions
Open the full lesson
The remaining 8 stages of this lesson, with the procedure, the examples and the exercises, are included with Starter, along with the interactive version you can teach from. Lesson 1 of this course is free: the full plan is on this site, and a free account opens it in the interactive player.
Target vocabulary
In a Tuton account these words become your student's vocabulary deck, so they come back in practice between lessons.
This plan comes from the Team Communication & Culture course in the Tuton library. Browse all free lesson plans.