Accommodation Problems
Aims
Goal: fix problems with your accommodation — describe what's wrong, ask for a solution, and negotiate a room change or compensation.
The lesson, stage by stage
- Warm up5 min
Warm-up: Not what you booked
2 warm-up questions
- Reading10 min
Reading: Problems at the Hotel
Read a 271-word text about Problems at the Hotel
- Vocabulary8 min
Vocabulary: Accommodation Problem Words
7 items
- Practice7 min
Practice: Match the Problem to the Solution
Matching exercise, 5 items
- Practice7 min
Practice: Make Accommodation Complaint Sentences
Word-ordering exercise, 5 items
- Dialogue10 min
Dialogue: Complain About Your Holiday Rental
Role-play: Your holiday rental apartment doesn't match the online listing (7 lines)
- Discussion10 min
Discussion: Your mission: not as advertised
3 discussion questions
Open the full lesson
The remaining 6 stages of this lesson, with the procedure, the examples and the exercises, are included with Starter, along with the interactive version you can teach from. Lesson 1 of this course is free: the full plan is on this site, and a free account opens it in the interactive player.
Target vocabulary
In a Tuton account these words become your student's vocabulary deck, so they come back in practice between lessons.
This plan comes from the Travel Problems course in the Tuton library. Browse all free lesson plans.