Banks Failing Vulnerable Customers

All levels48 minIn the NewsLesson 3 of 8 · Outline

Aims

A financial watchdog says major UK banks are letting down homeless and struggling customers who need simple basic bank accounts.

The lesson, stage by stage

  1. News10 min

    In the news: The story

    Read a 180-word news story: UK Banks Told to Fix Access for the Most Vulnerable

  1. Vocabulary8 min

    Vocabulary: Words in the news

    7 items

  2. Discussion10 min

    Discussion: What went wrong

    2 discussion questions

  3. Discussion10 min

    Discussion: Your own banking experience

    2 discussion questions

  4. Discussion10 min

    Discussion: The bigger picture

    3 discussion questions

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Target vocabulary

In a Tuton account these words become your student's vocabulary deck, so they come back in practice between lessons.

vulnerablebasic bank accountoverdraftexcludedmystery shopperfixed addressfinancial inclusion

This plan comes from the Business course in the Tuton library. Browse all free lesson plans.