Giving & Receiving Feedback
Handle performance conversations with confidence
Who it's for
Written for B2 (upper-intermediate) students who can discuss most topics and now need precision and range.
Meetings, emails, calls, negotiation and finance for students who use English at work. More Business English lesson plans
Skills it practises
- Speaking: discussion questionsevery lesson
- Vocabulary: a target word listevery lesson
- Reading: a text or news storyevery lesson
- Controlled practice: gap-fills, matching, sorting and moreevery lesson
- Role-play: a dialogue to act outevery lesson
- An answer framework to structure what they sayevery lesson
Lessons
- Giving Constructive FeedbackGoal: deliver corrective feedback a colleague can actually use — one specific moment, zero character words, and a way forward they can say yes to.1 hr 13 minFree
- The SBI Feedback ModelGoal: turn a vague complaint into clean Situation–Behaviour–Impact feedback you can deliver in under a minute — without a single judgement word.1 hr 6 minOutline
- Receiving Feedback GracefullyGoal: respond to critical feedback so calmly that you leave with specifics, a next step — and a reputation for being coachable.1 hr 13 minOutline
- Giving Positive Feedback & RecognitionGoal: give praise so specific that the person knows exactly what to repeat — and feels genuinely seen, not flattered.1 hr 13 minOutline
- Feedback in TeamsGoal: give a colleague at your own level feedback — with no authority behind you — so the work improves and the relationship gets stronger, not weaker.1 hr 13 minOutline
- Performance Review ConversationsGoal: walk into your performance review with a case — achievements with evidence, one development area you own, and a clear ask.1 hr 13 minOutline
- 360-Degree FeedbackGoal: write and deliver 360 feedback — upward about your manager, sideways about your peers — that is honest, specific, and safe to put your name near.1 hr 6 minOutline
- Coaching ConversationsGoal: coach a colleague through a problem using GROW — questions that lead them to their own plan, instead of handing them yours.1 hr 20 minOutline
How to use it in a lesson
- Lessons run 66 to 80 minutes, with a timing on every stage, so you can see before you start what fits your slot.
- Start with "Giving Constructive Feedback": its whole plan is on this site, stage by stage, with the target vocabulary, free to read and to teach from on any video call.
- For a shorter slot, skip a practice stage or cut the discussion short: the stages are a guide, not a script.
Teach Giving & Receiving Feedback with your student
Lesson 1 of this course is free. A free account opens it in the interactive player, and the rest of the course is included with Starter. Teaching it live with your student in the Tuton classroom starts with a 7-day free trial.
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