Receiving Feedback Gracefully

B2 · Upper-intermediate1 hr 13 minBusiness EnglishLesson 3 of 8 · Outline

Aims

Goal: respond to critical feedback so calmly that you leave with specifics, a next step — and a reputation for being coachable.

The lesson, stage by stage

  1. Warm up5 min

    Warm-up: When it's your turn

    2 warm-up questions

  1. Reading10 min

    Reading: What your reaction tells them

    Read a 198-word text about What your reaction tells them

  2. Vocabulary8 min

    Vocabulary: Receiving Feedback Vocabulary

    6 items

  3. Framework6 min

    Framework: The Coachable Response

    Listen – Thank – Probe – Commit, 4 steps

  4. Reading10 min

    Reading: Three model responses to criticism

    Read a 321-word text about Three model responses to criticism

  5. Practice7 min

    Practice: Receiving Feedback Phrases

    Gap-fill exercise, 5 items

  6. Practice7 min

    Practice: Match Reactions to Better Responses

    Matching exercise, 5 items

  7. Dialogue10 min

    Dialogue: Receiving Feedback from Your Manager

    Role-play: Your manager gives you unexpected critical feedback. Practice receiving it gracefully. (8 lines)

  8. Discussion10 min

    Discussion: Your mission: take the hit gracefully

    3 discussion questions

Open the full lesson

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Target vocabulary

In a Tuton account these words become your student's vocabulary deck, so they come back in practice between lessons.

defensiveclarifyreflecttake on boardact onappreciate

This plan comes from the Giving & Receiving Feedback course in the Tuton library. Browse all free lesson plans.