Closing Techniques
Aims
Goal: end every sales conversation with a commitment — read the buying signals and choose the right close: summary, assumptive or next-step.
The lesson, stage by stage
- Warm up5 min
Warm-up: Ask for the business
2 warm-up questions
- Reading10 min
Reading: The moment to ask
Read a 191-word text about The moment to ask
- Vocabulary8 min
Vocabulary: Closing & Commitment Vocabulary
7 items
- Framework6 min
Framework: Three Ethical Closing Methods
Three Ethical Closing Methods, 3 steps
- Reading10 min
Reading: Three model closes
Read a 234-word text about Three model closes
- Practice7 min
Practice: Match Closing Phrases to Techniques
Matching exercise, 6 items
- Dialogue10 min
Dialogue: Closing a Deal
Role-play: You've completed a demo and the client seems positive. Try different closing techniques based on their responses. (9 lines)
- Discussion10 min
Discussion: Your mission: close it three ways
3 discussion questions
Open the full lesson
The remaining 7 stages of this lesson, with the procedure, the examples and the exercises, are included with Starter, along with the interactive version you can teach from. Lesson 1 of this course is free: the full plan is on this site, and a free account opens it in the interactive player.
Target vocabulary
In a Tuton account these words become your student's vocabulary deck, so they come back in practice between lessons.
This plan comes from the Sales & Client Relations course in the Tuton library. Browse all free lesson plans.