Closing Techniques

B2 · Upper-intermediate1 hr 6 minBusiness EnglishLesson 6 of 8 · Outline

Aims

Goal: end every sales conversation with a commitment — read the buying signals and choose the right close: summary, assumptive or next-step.

The lesson, stage by stage

  1. Warm up5 min

    Warm-up: Ask for the business

    2 warm-up questions

  1. Reading10 min

    Reading: The moment to ask

    Read a 191-word text about The moment to ask

  2. Vocabulary8 min

    Vocabulary: Closing & Commitment Vocabulary

    7 items

  3. Framework6 min

    Framework: Three Ethical Closing Methods

    Three Ethical Closing Methods, 3 steps

  4. Reading10 min

    Reading: Three model closes

    Read a 234-word text about Three model closes

  5. Practice7 min

    Practice: Match Closing Phrases to Techniques

    Matching exercise, 6 items

  6. Dialogue10 min

    Dialogue: Closing a Deal

    Role-play: You've completed a demo and the client seems positive. Try different closing techniques based on their responses. (9 lines)

  7. Discussion10 min

    Discussion: Your mission: close it three ways

    3 discussion questions

Open the full lesson

The remaining 7 stages of this lesson, with the procedure, the examples and the exercises, are included with Starter, along with the interactive version you can teach from. Lesson 1 of this course is free: the full plan is on this site, and a free account opens it in the interactive player.

Target vocabulary

In a Tuton account these words become your student's vocabulary deck, so they come back in practice between lessons.

trial closeassumptive closeurgencyincentivecommitmentdeadlinenext steps

This plan comes from the Sales & Client Relations course in the Tuton library. Browse all free lesson plans.