From Interviews to Product
Aims
Goal: translate feature requests into jobs-to-be-done — dig, frame the job in one sentence, prioritise by frequency times pain, and close the loop.
The lesson, stage by stage
- Warm up5 min
Warm-up: Build the problem, not the request
2 warm-up questions
- Reading10 min
Reading: From Interviews to Product
Read a 354-word text about From Interviews to Product
- Vocabulary8 min
Vocabulary: Product Translation Vocabulary
8 items
- Reading10 min
Reading: A model translation conversation
Read a 347-word text about A model translation conversation
- Practice7 min
Practice: Practice: Product Translation Process
Word-ordering exercise, 8 items
- Practice7 min
Practice: Practice: translation vocabulary
Gap-fill exercise, 6 items
- Dialogue10 min
Dialogue: Role Play: Translating Customer Feedback into Product Decisions
Role-play: You are meeting with your product lead to discuss how recent customer interview insights should shape the product roadmap and feature priorities. (4 lines)
- Discussion10 min
Discussion: Your mission: translate three requests
3 discussion questions
Open the full lesson
The remaining 7 stages of this lesson, with the procedure, the examples and the exercises, are included with Starter, along with the interactive version you can teach from. Lesson 1 of this course is free: the full plan is on this site, and a free account opens it in the interactive player.
Target vocabulary
In a Tuton account these words become your student's vocabulary deck, so they come back in practice between lessons.
This plan comes from the Customer Discovery Interviews course in the Tuton library. Browse all free lesson plans.