Pain Point Discovery
Aims
Goal: hunt a pain point through stories — friction, workarounds, numbers — and deliver an honest hair-on-fire or nice-to-have verdict.
The lesson, stage by stage
- Warm up5 min
Warm-up: Find the fire
2 warm-up questions
- Reading10 min
Reading: Pain Point Discovery
Read a 364-word text about Pain Point Discovery
- Vocabulary8 min
Vocabulary: Pain Point Vocabulary
8 items
- Reading10 min
Reading: A model pain-discovery sequence
Read a 309-word text about A model pain-discovery sequence
- Practice7 min
Practice: Practice: pain-point vocabulary
Gap-fill exercise, 6 items
- Practice7 min
Practice: Read the signal
Matching exercise, 6 items
- Dialogue10 min
Dialogue: Practice: Pain Point Discovery Dialogue
Role-play: You're interviewing a marketing manager about their content creation process. (8 lines)
- Discussion10 min
Discussion: Your mission: the pain hunt
3 discussion questions
Open the full lesson
The remaining 7 stages of this lesson, with the procedure, the examples and the exercises, are included with Starter, along with the interactive version you can teach from. Lesson 1 of this course is free: the full plan is on this site, and a free account opens it in the interactive player.
Target vocabulary
In a Tuton account these words become your student's vocabulary deck, so they come back in practice between lessons.
This plan comes from the Customer Discovery Interviews course in the Tuton library. Browse all free lesson plans.