Change Management Communication

C1 · Advanced1 hr 5 minBusiness English AdvancedLesson 7 of 8 · Outline

Aims

Goal: announce a change — even one you didn't choose — so people leave knowing why it's happening, what it means for them, and what happens next: ADKAR in practice.

The lesson, stage by stage

  1. Warm up5 min

    Warm-up: Breaking the news

    2 warm-up questions

  1. Reading10 min

    Reading: Leading People Through Change

    Read a 363-word text about Leading People Through Change

  2. Framework6 min

    Framework: The ADKAR Change Communication Model

    ADKAR Change Communication, 5 steps

  3. Reading10 min

    Reading: Three model change announcements

    Read a 480-word text about Three model change announcements

  4. Practice7 min

    Practice: Change Communication Phrases

    Gap-fill exercise, 5 items

  5. Practice7 min

    Practice: Build Change Communication Statements

    Word-ordering exercise, 4 items

  6. Dialogue10 min

    Dialogue: Announcing a Major Organizational Change

    Role-play: You're a department head announcing that your department is being merged with another. Some roles will change, and some positions will be eliminated. (3 lines)

  7. Discussion10 min

    Discussion: Your mission: announce the change

    3 discussion questions

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