Giving Constructive Feedback

C1 · Advanced1 hr 5 minBusiness English AdvancedLesson 2 of 8 · Outline

Aims

Goal: deliver feedback — praise or criticism — so specific and fair that the person can act on it instead of defending against it: the SBI model in full conversations.

The lesson, stage by stage

  1. Warm up5 min

    Warm-up: Feedback they can actually use

    2 warm-up questions

  1. Reading10 min

    Reading: The Art of Performance Conversations

    Read a 256-word text about The Art of Performance Conversations

  2. Framework6 min

    Framework: The SBI Feedback Model

    SBI Feedback Model, 3 steps

  3. Reading10 min

    Reading: Three model feedback moments

    Read a 283-word text about Three model feedback moments

  4. Practice7 min

    Practice: Performance Review Phrases

    Gap-fill exercise, 5 items

  5. Practice7 min

    Practice: Good vs. Poor Feedback Language

    Matching exercise, 5 items

  6. Dialogue10 min

    Dialogue: Conducting a Performance Review

    Role-play: You're conducting a performance review with a team member who has been strong on client work but struggles with internal collaboration and meeting deadlines. (3 lines)

  7. Discussion10 min

    Discussion: Your mission: say it with SBI

    3 discussion questions

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This plan comes from the Leadership & Management Language course in the Tuton library. Browse all free lesson plans.