Giving Constructive Feedback

B2 · Upper-intermediate48 minConversation SkillsLesson 3 of 8 · Outline

Aims

Goal: give feedback that lands with the SBI Model — Situation, Behaviour, Impact — specific, fair, and free of character attacks.

The lesson, stage by stage

  1. Warm up5 min

    Warm-up: Feedback that lands

    2 warm-up questions

  1. Reading10 min

    Reading: The Art of Useful Feedback

    Read a 204-word text about The Art of Useful Feedback

  2. Framework6 min

    Framework: The SBI Model

    SBI Model, 3 steps

  3. Practice7 min

    Practice: Feedback Vocabulary Practice

    Gap-fill exercise, 5 items

  4. Dialogue10 min

    Dialogue: Giving Presentation Feedback

    Role-play: Your colleague Morgan gave a client presentation yesterday. The content was strong, but Morgan read directly from their slides for most of it and didn't make eye contact with the audience. The client seemed disengaged by the end. Use the SBI Model to give Morgan helpful, constructive feedback. (4 lines)

  5. Discussion10 min

    Discussion: Your mission: feedback with SBI

    5 discussion questions

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This plan comes from the Advanced Conversation Techniques course in the Tuton library. Browse all free lesson plans.