Handling Awkward Moments
Aims
Goal: recover from social mishaps in seconds with Acknowledge–Redirect — name it lightly, normalise it, move the conversation on.
The lesson, stage by stage
- Warm up5 min
Warm-up: When it gets awkward
2 warm-up questions
- Reading10 min
Reading: Embracing the Uncomfortable
Read a 228-word text about Embracing the Uncomfortable
- Framework6 min
Framework: Acknowledge–Redirect
Acknowledge–Redirect, 3 steps
- Practice7 min
Practice: Recovery Vocabulary Practice
Gap-fill exercise, 5 items
- Dialogue10 min
Dialogue: Handling a Social Mishap
Role-play: You're at a work social event making conversation with a group of colleagues. You accidentally mention that your team is getting a budget increase — information that was supposed to be confidential. Your manager, who told you in confidence, is standing right there. Use Acknowledge–Redirect to handle this gracefully. (4 lines)
- Discussion10 min
Discussion: Your mission: ten-second recoveries
5 discussion questions
Open the full lesson
The remaining 5 stages of this lesson, with the procedure, the examples and the exercises, are included with Starter, along with the interactive version you can teach from. Lesson 1 of this course is free: the full plan is on this site, and a free account opens it in the interactive player.
This plan comes from the Advanced Conversation Techniques course in the Tuton library. Browse all free lesson plans.